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Softening

Salt-free conditioner vs water softener

Salt-based softenerRemoves mineralswater tests soft
Salt-free conditionerMinerals staywater still tests hard

A salt-based softener removes calcium and magnesium. A salt-free conditioner does not. It changes the minerals’ form so they are less likely to stick, and they still come out in your water.

Salt-based softener Salt-free conditioner
Removes calcium and magnesium Yes No
Water tests as soft Yes No
Needs salt and a drain Yes No
Installed range $1,200 to $3,800 $1,500 to $4,500

If you are quoted a salt-free system, ask what it was tested against. DVGW W512 and IAPMO/ANSI Z601 are the two scale-reduction standards to look for. A hardness test after install will still read hard.

Reverse osmosis also removes these minerals, but it is normally used at one faucet for drinking water.

Sources: HomeGuide, TapWaterData.

These are published ranges and general guidance, not quotes. In the Bay Area, Soft Patagonian offers free water tests.

Common questions

Does a salt-free water softener remove hardness?

No. A salt-free conditioner changes how calcium and magnesium behave, but the minerals stay in the water and come out of the tap.

Which one removes calcium and magnesium?

A salt-based ion-exchange softener removes them from the water for the whole house.